Office of the Chief Information Officer Press Release
The University of Georgia
Athens, Georgia

OCIO-> EITS-> Press Releases

Wednesday, October 3, 2007

WRITER/CONTACT: Sarah Lee, 706/542-5359, slee23@uga.edu
CONTACT: Stanton Gatewood, 706/425-3137, infosec@uga.edu

EITS welcomes new director of Client Services, Shawn Ellis

ATHENS, Ga.— EITS—the University of Georgia's core information technology department —welcomes new Client Services director Shawn Ellis.

Ellis has a management and technical background in information technology, most notably in the areas of service and security management, setting corporate technology directions, and business development. His expertise in client services comes in part from his experience as a director in information technology at Raymond James Financial. While there, he was responsible for a large team of system administration, support, and security personnel supporting 15,000 Raymond James Financial Advisors and their clients.

As Client Services director, Ellis brings a commitment to excellence in service management and a desire to help EITS continue to create world-class support organization. "I'm excited to have the opportunity to contribute to the success of the core IT department of UGA," said Ellis. Ellis has responsibility over the EITS Help Desk, Student Technology Support, Instructional and Multimedia Application Support, Enterprise Application Support, Campus Information Technology Partnerships, Managed Software Distribution and Telephone Services.

EITS Client Services is dedicated to providing the highest quality customer service to all computer users on campus, while employing efficient and dependable operational methods toward achieving this goal. More information on the Client Services department, which is located in the EITS Client Services, Infrastrucure and Operations division of EITS, can be found on the EITS Web site (eits.uga.edu).

About the Office of the CIO and EITS
The Office of the Chief Information Officer and Enterprise Information Technology Services (EITS) are committed to the mission of UGA as a land-and-sea-grant institution where academics come first and the research extensive university community encourages research efforts at the undergraduate and graduate levels. To that end, under the direction of the University´s Chief Information Officer, EITS endeavors to provide a robust, reliable, and secure information technology infrastructure, maintain essential production services, and offer world-class support.