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Mac Support Issues at the University of Georgia

This page will be a good place to check when you have basic Mac Support issues. There are links here to articles about how to load the tn3270 client for Macintosh so that you can use Oasis and the TSO system, links to download sites for really useful and free software, as well as a few links to documentation that was created inhouse for your reference as a Mac user.

First: About Sitesoft...
Historically at the University of Georgia, the Sitesoft server has been a place where one could go to get the UGA Internet Kit for Mac and updates to the Mac OS as well as updates to popular applications for the Mac. This is no longer the case. When Apple moved to OS X, a whole wealth of applications that had been created for Unix and Linux became available to Mac Users. Many of these do the job that the applications in the UGA Internet Kit for Mac, only much better. Here are the applications that I would recommend to do the jobs of many of the applications that were formerly found on Sitesoft:

tn3270 for Mac OS X: Go to http://eits.uga.edu/macsupport/tn3270mac.php for detailed instructions on where to download tn3270 and install it. You will use this to access the TSO server or to use Oasis outside of web browser.

Cyberduck: For SFTP that integrates SSL authentication, I highly recommend Cyberduck . According to Cyberduck's creators, "Cyberduck is an open source FTP and SFTP (SSH Secure File Transfer) browser licenced under the GPL with an easy to use interface, integration with external editors and support for many Mac OS X system technologies such as Spotlight, Bonjour, the Keychain and AppleScript."
(found here: http://cyberduck.ch/)

FUGU: If you need FTP or SFTP for OS X, I recommend FUGU . Once again, according to its creators, "Fugu is a graphical frontend to the commandline Secure File Transfer application (SFTP). SFTP is similar to FTP, but unlike FTP, the entire session is encrypted, meaning no passwords are sent in cleartext form, and is thus much less vulnerable to third-party interception."
(found here: http://rsug.itd.umich.edu/software/fugu/)

ClamXav: Strong, free anti-virus for OS X. You can find it here. ClamXav is a free virus checker for Mac OS X. It uses the tried, tested and very popular ClamAV open source antivirus engine as a back end. While the virus threat to OS X users is fairly nominal at this time, it is recommended that you do not run your machine without some form of virus protection. ClamXav happens to also scan incoming email for virual attachments, so you can let your Windows using friends and family know that they are running an internet crack house on their computers.
http://www.markallan.co.uk/clamXav/

System Updates: System Updates are now handled from within the Mac OS. Go to the Apple Menu at the far left of your screen. Drop down that menu and select "Software Update." If you are connected to the internet, this will automatically start the process of connecting to Apple, where their servers will query your machine and determine which system updates you are eligible for. You will be asked to enter your password and the downloads and installation will start automatically. (You may have to click "accept" on some software licensing agreements. Let your conscience be your guide on this.)

Other Interesting Mac Stuff

NeoOffice for OS X
NeoOffice is a free set of Productivity Applications (word processing, spreadsheets, etc), intended to serve as an Open Source (read: "Free") alternative to other more expensive Office applications from other software manufacturers. From the Developer's website: "NeoOffice is a full featured office productivity suite including word processing, spreadsheet, presentation, vector drawing, database, and macro functionality. It can be used as a free alternative to Microsoft Office:Mac. You can exchange documents with Microsoft Office and OpenOffice.org users, even on other platforms!" Several people here at EITS run NeoOffice. Recommended.
Get NeoOffice at http://www.neooffice.org/

Using GPG Encryption with Mac OS X Mail
I have created some documentation regarding how to install and run GPG encryption with the Mail application that comes bundled with OS X. This is an excellent way to protect your email from prying eyes. Highly recommended.
GPG Instructions at http://eits.uga.edu/macsupport/gpgosx.php

Campus-wide Appletalk Issues
Last year, the campus core network was migrated off of Appletalk. I have created some documentation on how to access remote machines and how to set up network printing using protocols other than Appletalk.

Don't hesitate to email me pferguso@uga.edu if you have any questions. This page will be updated periodically, so I you have any suggestions for content that should go here, please feel free to shoot me an email.

 
 
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